The world of travel has changed. We no longer want to wait on hold for a dispatcher or navigate a complex automated phone menu. In 2026, convenience is defined by how few “taps” it takes to get from A to B.
At Kent Taxis, we’ve embraced this shift by making WhatsApp our primary booking and communication hub. It’s fast, it’s secure, and it’s always in your pocket. Here is why thousands of Kent residents are switching to “text-to-taxi” for their daily travel.
1. No More “Waiting on Hold”
We’ve all been there: standing in a noisy train station or a busy pub, trying to hear a dispatcher over the phone. With WhatsApp, you simply send a message. Whether our team is handling one booking or a hundred, your request is logged instantly without you ever hearing a “please hold” tone.
2. Share Your Exact Location (GPS Pin)
One of the biggest hurdles in rural Kent is explaining exactly where you are. “The third cottage past the old oak tree” doesn’t help a driver much!
- The Solution: WhatsApp allows you to send a Live Location or a Location Pin. This sends your exact GPS coordinates directly to our dispatch system, ensuring your driver pulls up exactly where you are standing.
3. A Digital Paper Trail
When you book via phone, it’s easy to mishear a time or an address. With WhatsApp:
- Instant Confirmation: You have a written record of your booking time, date, and pickup point.
- Driver Details: We send your driver’s name, car model, and registration number directly to the chat, so you know exactly who to look for.
- Receipts: Need a record for your business expenses? Your digital receipt is right there in your message history.
4. Perfect for Group Coordination
Are you planning a night out with friends or a family trip to the airport?
- Forwarding Info: You can easily forward the taxi confirmation and driver details to the rest of your group so everyone is in the loop.
- Photos for Identification: If you’re at a crowded event like the Kent County Show, you can even snap a photo of your surroundings and send it to your driver to help them spot you.
5. Ideal for International Travelers
If you’ve just landed at Gatwick or Heathrow from abroad, you might not have a local SIM card for calls, but you’ll likely have access to airport Wi-Fi. WhatsApp allows you to book your transfer home without incurring expensive international calling charges.
6. Real-Time Updates
If your flight is delayed or your meeting runs over, you don’t need to find a quiet place to make a call. Just send a quick text: “Meeting running 15 mins late, is that okay?” Our team can respond instantly, adjusting your pickup time on the fly.
How to Book via WhatsApp in 3 Seconds
- Save our number: Add 07510 509151 to your contacts as “Kent Taxis.”
- Send a message: Type “Hi” or your pickup/drop-off details.
- Get a quote: Our team (or our smart assistant) will provide an instant price.
- Confirm: Tap “Yes,” and your ride is on its way!
Ready to Experience the Future of Travel?
Don’t dial—just text. Experience the easiest way to travel across Ashford, Canterbury, and the rest of Kent.
- WhatsApp: Start a Chat Now
- Phone: 01233367347
- Email: info@kenttaxis.co.uk
- Website: www.kenttaxis.co.uk