For many seniors in Kent, maintaining independence is a top priority. Whether it’s a weekly trip to the garden centre, a visit to the GP, or meeting friends for afternoon tea in Canterbury, getting out and about is vital for well-being. However, as public bus routes change and train stations become busier, many find the logistics of travel increasingly stressful.
At Kent Taxis, we pride ourselves on being more than just a ride. We are a patient, reliable, and friendly service tailored to the needs of our older passengers. Here is our guide to making your next journey in Kent as smooth as possible.
1. Door-to-Door, Hand-in-Hand
The biggest challenge for many seniors is the “walk to the stop.” In 2026, many local bus services require a walk that can be difficult with a heavy shopping bag or a walking frame.
- The Taxi Advantage: We pick you up exactly at your front door and drop you exactly at your destination’s entrance.
- Assistance as Standard: Our drivers are happy to help you in and out of the vehicle and will carry your bags right to your porch or kitchen counter. You don’t even have to ask—it’s just part of our service.
2. Navigating Medical Appointments
Getting to the hospital or a specialist clinic (like William Harvey in Ashford or Kent & Canterbury) can be a source of anxiety.
- Avoid the Parking Maze: Hospital parking is notoriously difficult and involves long walks from the car park to the department. We drop you at the main entrance, saving your energy for your appointment.
- Stress-Free Returns: Don’t worry about “when” you’ll be finished. You can give us a call or send a quick WhatsApp when you are ready to leave, and we will send the nearest car to collect you.
3. Tech-Friendly (But Not Tech-Mandatory!)
While we love our WhatsApp booking system, we know that sometimes you just want to hear a human voice.
- The Choice is Yours: If you’re comfortable with messaging, our WhatsApp service is fast and clear. But if you prefer the “old-fashioned” way, our friendly dispatchers are always available via phone to take your booking and answer your questions.
- Fixed Quotes: We provide clear, fixed-price quotes before you travel. There are no “meters” to watch and no surprises—just a fair price agreed upon in advance.
4. Safety and Trust
We understand that safety is a major concern when traveling.
- Vetted Drivers: Every one of our drivers has undergone an Enhanced DBS check and is licensed by the local council. They are trained to be patient, polite, and professional.
- Recognisable Vehicles: We’ll let you know the make, model, and colour of your car before it arrives, so you can feel confident you’re stepping into the right vehicle.
5. Staying Social in the “Garden of England”
Don’t let the lack of a car stop you from enjoying Kent’s beautiful social spots.
- Group Outings: If you and a few friends want to visit Sissinghurst Castle Gardens or have lunch at a country pub, our larger 6-seater vehicles allow you to travel together comfortably and split the cost.
- Reliability for Special Events: Whether it’s a grandchild’s birthday or a local bowls club meet, we ensure you arrive on time and get home safely, even after dark.
Why Kent Seniors Trust Us
Patience is a Virtue
We know that sometimes it takes an extra minute to get settled in the car or to find your keys at the door. Our drivers never rush you. We work on your schedule, not ours.
Clean and Accessible
Our vehicles are kept to the highest standards of cleanliness. We have a variety of car types, so if you require a vehicle that is easier to step into (like a higher-seated MPV), just let us know when you book.
Peace of Mind for Families
If you are the son or daughter of a senior in Kent, you can book a taxi for your parent through our WhatsApp service. You can track the vehicle and receive a notification when they have been safely dropped off, giving you peace of mind from anywhere in the world.
Your Journey, Your Way
Ready for your next outing? Whether it’s a quick trip to the shops or a longer journey to see family, let Kent Taxis make it easy.
- Phone: 01233367347
- WhatsApp: Message us here
- Email: info@kenttaxis.co.uk
- Website: www.kenttaxis.co.uk